(link to kickstarter update)
An update on backer rewards
Hi all,
Today we have an important update regarding rewards. Please read on and read all of it
before commenting or responding, in order to avoid any unnecessary confusion or outright
panic!
In-game rewards
Yesterday, we sent an email to backers of the following tiers, requesting the information
needed to design and build your in-game rewards: Unreal World, Most Wanted and The
Doppelgänger. We also included backers of higher tiers, who received one of the $1,000
tiers as part of their pledge.
If you backed one of the three aforementioned $1,000 tiers (and up) and you did not
receive an email, please check your spam or junk folder. The emails were sent via
MailChimp and sometimes these mails are caught by aggressive filters.
If you cannot find the email anywhere, please let us know by emailing
support@redthreadgames.com with your relevant information and we will help you out as
soon as possible.
If you backed one of the other $1,000 tiers — Benefactor of Marcuria or The
Puppetmaster — you will not have received an email yet. The reason for this is that your
reward is not in Book One. Because of the structure of the game, we are spreading the
in-game rewards out over the course of all five books. Rest assured that when we're ready
to create your reward in-game, we will let you know!
Not all Doppelgänger backers will see their characters in Book One either, so even if you
did receive an email now, it does not mean your character will show up in the first couple of
chapters of the game.
Wallpapers and forum badges
If you have not yet redeemed your awesome wallpapers — we have released two batches
so far — or your forum badge, here's how to do it:
- If you haven't done so yet, please register for a BackerKit account
(http://dreamfall.backerkit.com). This makes it easier to change your information and
to add extra rewards to your pledge. This is not mandatory, but highly recommended. - We're using the Humble Store to distribute the digital rewards. Please visit the
following link: https://www.humblebu...ore/keyresender - Enter the email associated with your Dreamfall Chapters pledge to redeem your
digital rewards. If you have a BackerKit account, please use the email associated with
that account. If you have never created a BackerKit account, or created one within the
last ten days, please use your Kickstarter account email. - While this isn't required, we do recommend creating a Humble Library account. We
will be using the Humble Store to distribute game keys when the game is released,
along with all future digital rewards. - To activate your forum badge, click on the link provided on your Humble Store
download page. Full instructions are included. You will need a forum account in order
to use your badge. Visit http://redthreadgames.com/forum/ to join the forum.
Please be advised that the Humble Store download page only lists the digital reward tier
associated with your tier. E.g. $1,000 backers will redeem the $750 reward from the
Humble Store, and thus only the $750 tier is listed on their download page. Any additional
physical or in-game rewards are handled directly by Red Thread Games.
Additional digital reward
Additional digital rewards, such as the official soundtrack, the short-story collection,
graphic novel and other digital rewards, will be sent out via the Humble Store as they
become available.
Due to the game's episodic structure and release schedule, some of these rewards — like
the soundtrack — will not be ready until Book Five is complete.
Physical rewards
Finally, we want to remind backers that most physical rewards — including game boxes
— will not be sent out until after Book Five is complete, in order to include the complete
game.
Other rewards not mentioned in this mail
Oh, and finally finally, we want to point out that even if some rewards are not mentioned in
this mail, it doesn't mean they're not coming! We will send out further updates along the
way, and we will of course make sure that our backers receive all of their rewards.
Thanks for reading and for reading all of it! If you have any additional questions, please
email us at support@redthreadgames.com and we will do our best to help you out.
With gratitude and love,
Team RTG
Additional helpful information RTG forgot to add in the update:
How to properly send RTG the needed files:
That 'weird' email address is the actual address you're supposed to reply to — apologies for not making that clear enough in the email! It means all the responses get routed through to our tracking system in the best way possible, so please, everyone, just press 'reply' and include your Dropbox/Flickr/Drive/whatever links — don't use info@ or ragnar@ or anything like that, because then Rakel will get mad and she might punch me in the arm.
One thing we DID forget to include was a Mothra-freakin' DEADLINE. Duh. Yeah, sometimes we're a bunch of gul durn amateurs.
Deadline: (Ragnar replied to "so when's the deadline?")
Tomorrow.
No, that's a lie. The deadline is September 12th, and we will send out an update and reminder to our backers next week — probably around Wednesday or Thursday.
Of course, the sooner we get people's information — particularly the Doppelgängers — the more likely they will appear in Book One, rather than in subsequent books. And I'm letting you guys in on that secret first.
Oh, and we just sent out a Kickstarter update and we forgot to include the frakkin' deadline AGAIN. We're dunces! Dunces, I say!
https://www.kickstar...ey/posts/969816
T-Shirts: (link to the comment)
@Ron: Ah, we should of course have included some information on the T-shirts.
Yes, T-shirts have been sent out recently to those who added shirts via BackerKit! We don't know how long it will take before the shirts are delivered, but if you don't see a package from us within the next couple of weeks, please let us know by mailing support@redthreadgames.com
Apologies for the lack of information on T-shirts and thanks for bringing it up here!
Whoops. 
