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Book 3 last choice crash

Book 3 Bug

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#1 Odinsmana

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Posted 05 December 2015 - 20:16

While replaying the ending of book 3 for book 4 I accidentally made the wrong choice. Now when I try reloading the save the game crashes right after I make the choice. I have tried to do it multiple times and it crashes at the exact same point every time  Do anyone now a fix for this bug? 



#2 khh

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Posted 05 December 2015 - 20:34

While replaying the ending of book 3 for book 4 I accidentally made the wrong choice. Now when I try reloading the save the game crashes right after I make the choice. I have tried to do it multiple times and it crashes at the exact same point every time  Do anyone now a fix for this bug? 

Disable the steam overlay (right click on Dreamfall Chapters in your library in Steam, Properties, in the General tab untick "Enable the Steam overlay while in-game").

 

There's apparently some incompatibility or bug with the Steam API, but this should avoid the issue. RTG are aware of the problem and are looking into it.


April Ryan is my friend,
Every sorrow she can mend.
When I visit her dark realm,
Does it simply overwhelm.


#3 Odinsmana

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Posted 05 December 2015 - 21:39

Disable the steam overlay (right click on Dreamfall Chapters in your library in Steam, Properties, in the General tab untick "Enable the Steam overlay while in-game").

 

There's apparently some incompatibility or bug with the Steam API, but this should avoid the issue. RTG are aware of the problem and are looking into it.

It worked. Thanks!


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#4 ReginingChaos

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Posted 07 December 2015 - 05:46

Do you have a fix for the gog version same problem
Cpu: amd fx 8350 black edition
Ram:cosair xms 3 8gb
Motherboard: asus sabertooth 990fx
Gpu: evga gtx 760 4g

#5 Tobwa

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Posted 15 December 2015 - 17:27

This is still happening for me.

 

I've disabled the overlay, reinstalled the game, and verified integrity. The exact moment is the same. Grab Leiko's hand, opens mouth to respond, crashes.

 

Is there any solution for this?



#6 agirlnamedbob

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Posted 15 December 2015 - 17:44

Do you think you could attach a crash log? That would probably help us diagnose the issue. 


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#7 Tobwa

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Posted 16 December 2015 - 04:49

Do you think you could attach a crash log? That would probably help us diagnose the issue. 

Are you referring to the Event Log viewer in windows? Is there an in-game debug log? I would love to oblige.



#8 agirlnamedbob

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Posted 16 December 2015 - 05:21

Are you referring to the Event Log viewer in windows? Is there an in-game debug log? I would love to oblige.

 

Yeah, the Event Log is what I was referring to. You could also try posting the game's output log. Directions on where to find that file can be found in this FAQ. Info about your system specs would probably be helpful, too.

 

Oh, and you can attach these files if you go into the full post editor by hitting "More Reply Options" and then using the "Attach File" thingy that should be at the bottom of the text box. (Sorry if you knew that. Just trying to cover all our bases here so we can try to make some progress figuring out what's going on.) 


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#9 Tobwa

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Posted 16 December 2015 - 09:11

Thank you for the forum know-how. I'm a reader, never a poster.

 

The event log under the heading Applications states this for Dreamfall's Crash:

 

- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2015-12-16T08:00:57.271889800Z" />
  <EventRecordID>821</EventRecordID>
  <Channel>Application</Channel>
  <Computer>DESKTOP-E3NQ2J3</Computer>
  <Security />
  </System>
- <EventData>
  <Data>Dreamfall Chapters.exe</Data>
  <Data>5.2.3.53610</Data>
  <Data>5648f911</Data>
  <Data>ntdll.dll</Data>
  <Data>10.0.10586.20</Data>
  <Data>56540c3b</Data>
  <Data>c0000005</Data>
  <Data>000000000002e609</Data>
  <Data>2668</Data>
  <Data>01d137d73cf8700f</Data>
  <Data>C:\Program Files (x86)\Steam\steamapps\common\Dreamfall Chapters\Dreamfall Chapters.exe</Data>
  <Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>
  <Data>f843e09e-8a70-4455-86dd-c97f4976bc73</Data>
  <Data />
  <Data />
  </EventData>
  </Event>
 
_____________________________________________________________________________________________
 
The Output log is attached also. It states some of my systems specifications, but here they are anyway:
 
Lenovo y510p
Core i5 (Dual Core)
6 Gb of DDR3
Sli (2x) Nvidia Gefore Gtx 750m
Running in 1080p
 
Windows 10 64 bit
 
Latest drivers.
 
Thank you.
 

 

Attached Files



#10 khh

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Posted 16 December 2015 - 11:00

This is still happening for me.

 

I've disabled the overlay, reinstalled the game, and verified integrity. The exact moment is the same. Grab Leiko's hand, opens mouth to respond, crashes.

 

Is there any solution for this?

I haven't looked over the logs you posted yet, a thing to try is to disable the Stean overlay globally (for all games) and not just for this game. That's helped for some people who experienced persistent crashes here that weren't fixed by disabling the overlay just for this game.


April Ryan is my friend,
Every sorrow she can mend.
When I visit her dark realm,
Does it simply overwhelm.


#11 Tobwa

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Posted 16 December 2015 - 13:48

Thank you for the advice, Khh.

 

Attempted and failed. Overlay globally disabled through settings. Exact same moment: Kian opens his mouth after Leiko grabs hold of his arm.



#12 Tobwa

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Posted 16 December 2015 - 18:13

Just to keep updating: New patch, same problem. Just tried it. Rather confusing.



#13 khh

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Posted 16 December 2015 - 18:27

Since you're still experiencing this problem, I'll move this thread to the General Support forum, so the devs will see it.


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April Ryan is my friend,
Every sorrow she can mend.
When I visit her dark realm,
Does it simply overwhelm.


#14 Tobwa

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Posted 18 December 2015 - 10:23

Thank you, khh. I still haven't found a solution. Dreamfall is on hold for me right now.



#15 CosmicD

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Posted 18 December 2015 - 10:43

I thought the patchnotes for the new version state it's fixed ? Still have to try it myself though.



#16 Tobwa

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Posted 18 December 2015 - 18:25

That is indeed what the patch stated. I was excited.

 

My save still crashes.



#17 Tobwa

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Posted 18 December 2015 - 18:39

Oh boy, today it worked.

 

I wish I had some kind of information I could give you as to why it works now, instead of after the patch, or after the restart, verification, and second try after patch. But, it works now, hurrah!

 

Thank you all for your time and assistance.


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#18 khh

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Posted 18 December 2015 - 18:51

I'm glad it works! You get to continue, that's the most important thing.

April Ryan is my friend,
Every sorrow she can mend.
When I visit her dark realm,
Does it simply overwhelm.


#19 olego

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Posted 24 December 2015 - 09:47

No such luck for me.  Still crashes after verifying, disabling overlay, and updating to latest Nvidia. :-(

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    Dreamfall Chapters.exe
  Application Version:    5.2.3.53610
  Application Timestamp:    5648f911
  Fault Module Name:    ntdll.dll
  Fault Module Version:    6.1.7601.19045
  Fault Module Timestamp:    56259295
  Exception Code:    c0000005
  Exception Offset:    000000000004f6c6
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033
  Additional Information 1:    7878
  Additional Information 2:    787813b400cdd9b386929a656612c865
  Additional Information 3:    350e
  Additional Information 4:    350e51183003d1d9085011fda3e71a14
 

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#20 olego

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Posted 30 December 2015 - 07:07

No such luck for me.  Still crashes after verifying, disabling overlay, and updating to latest Nvidia. :-(

 

Update:

 

After trying for about 8 times, it finally got past the crash.  So if this happens to you, keep replaying that part!


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