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Kickstarter backer, never received a key

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Best Answer Lee-m , 15 March 2015 - 17:23

you can redeem your steam key and download the DRM free by claiming it via your humble account along with your forum badge.

I think these are the instructions.
http://redthreadgame...ge-forum-badge/

I believe instructions and claiming info were in kickstarter updates too.

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#1 offby1

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Posted 15 March 2015 - 17:19

Hey, community;

 

I backed this on Kickstarter at the early-bird digital copy level. I assumed I would get a key sent to me when the game became available, but now it's on chapter 2 and I've still never seen one. How do I get that addressed?



#2 Lee-m

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Posted 15 March 2015 - 17:23   Best Answer

you can redeem your steam key and download the DRM free by claiming it via your humble account along with your forum badge.

I think these are the instructions.
http://redthreadgame...ge-forum-badge/

I believe instructions and claiming info were in kickstarter updates too.


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#3 urzagc13

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Posted 15 March 2015 - 17:24

Hello offby1 and welcome to the forum: as I've posted multiple times on the Kickstarter comments section (it's actually the last comment there) :

@People without game keys: there have been multiple Kickstarter updates since Book 1 has been released in October that clearly point you to where your game keys -and other digital rewards- are to be found but no "here is your key" e-mail was sent to anyone.
.
Short story: your game key is "waiting" for you at your Humble store account - even if you don't have one yet! (one is created for you automatically)
.
Long story: READ THIS thread in the forum:
http://redthreadgame...before-posting/
The first few things mentioned there is how to get access to your key. It shouldn't be too complicated. If you still have trouble figuring out what to do feel free to ask around at the forum, everybody there is very friendly and helpful!
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#4 offby1

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Posted 15 March 2015 - 17:28

Well, that worked nicely. And quickly. Thanks!


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